Resmed Masks

FAQs

1. What types of masks does ResMed offer?

ResMed offers a wide variety of mask types to suit different needs. Their range includes full-face masks, nasal masks, nasal cradle masks and nasal pillow masks.

Full-face masks are designed to cover both the nose and mouth, making them ideal for individuals who primarily breathe through their mouths during sleep or who experience nasal congestion. Nasal and nasal pillow masks, on the other hand, cover only the nose and are a great option for users who naturally breathe through their noses. For those who prefer a minimalistic design and less mask on their face, nasal and nasal pillow masks offer a better solution.

ResMed, following in the footsteps of Philips, has also introduced tube-up masks, where the air tubing connects at the top of the head. This design offers more freedom of movement during sleep.

2. What materials are ResMed masks made from?

ResMed masks are made with medical-grade materials to ensure both durability and comfort. Their AirFit range of masks features silicone cushions that provide a soft, secure seal. In contrast, newer models in their AirTouch line use memory foam or fabric for extra comfort.

3. Are ResMed masks designed for comfort and adjustability?

ResMed claims to place a strong emphasis on comfort and adjustability in their mask designs, as these factors are critical for consistent and effective CPAP therapy. Many ResMed masks feature adjustable headgear straps that allow users to tailor the fit to their specific preferences. This ensures a snug, secure fit without the discomfort of overtightening.

4. What innovations does ResMed use in their mask technology?

Like all the leading brands, ResMed is always working on innovative features to enhance the user experience. Their QuietAir vent technology is highly regarded by users and is designed to significantly reduce noise, making the mask one of the quietest on the market. This vent not only benefits the user but also creates a more restful environment for their bed partner, ensuring uninterrupted sleep for both.

Another unique innovation is the magnetic clip system, which simplifies the process of putting on and removing the mask. This is especially helpful for users with limited dexterity or those who wear their mask in the dark.

Finally, ResMed stands out as one of the few brands to offer memory foam and fabric cushions, providing an ultra-soft alternative to traditional silicone. According to ResMed, memory foam masks adapt to the unique contours of each user’s face, ensuring a personalised fit and minimising the risk of pressure marks.

5. Are there accessories available for ResMed masks?

Yes, a range of accessories is available to enhance your experience with ResMed masks. These include mask wipes for easy cleaning, headgear clips for better fit adjustment, and tubing wraps to prevent condensation. Additional options like chin straps can help keep your mouth closed during sleep, and travel bags are available for convenient storage and transport. Both ResMed and third-party manufacturers provide a variety of accessories to suit your needs.

6. What should I do if I have an allergic reaction to my mask?

If you suspect an allergic reaction to your ResMed mask, stop using it immediately and consult a healthcare professional. Allergic reactions can vary, so it’s best to seek advice to determine the cause. ResMed offers masks with different cushion materials, such as memory foam or silicone, which may help you find a suitable alternative. For further assistance, you can also contact ResMed’s customer support team.

7. How do I properly fit a ResMed mask?

Getting the right fit is essential for effective therapy and comfort. Start by following the instructions in the user guide provided with your mask. Typically, you’ll place the mask on your face, ensuring the cushion creates a secure seal around your nose or mouth. Then put on the headgear and adjust the straps for a comfortable fit.

It may take a few small adjustments to achieve the perfect fit, so be patient. If you’re struggling to find the right fit, don’t hesitate to call or visit our friendly and experienced team, who can provide detailed fitting instructions or a fitting appointment to help you get it right.

8. How should I store my ResMed mask when not in use?

Proper storage helps maintain your mask’s condition. After cleaning it, you should let it dry completely. Store the mask in a cool, dry place away from direct sunlight, and avoid placing heavy objects on it to prevent damage. Many users simply keep their mask on their bedside table for easy access each night.

9. How often should I replace my ResMed mask?

The lifespan of a ResMed mask depends on how it’s used and cared for. Generally, manufacturers like ResMed recommend replacing the cushion monthly and the entire mask every six months. That said, with proper care, this timeline may vary.

Regular replacement is essential to maintain hygiene and ensure the mask performs at its best. To make this easier, consider enrolling in one of our care plans. These plans deliver replacements on a schedule, providing a convenient and hassle-free way to stay on top of maintenance.

10. Are there any warranties on ResMed masks?

Sove CPAP Clinic offers a 30-day money-back guarantee if you’re not satisfied with your mask. Additionally, ResMed provides a 90-day warranty on their masks, subject to warranty terms and conditions.

If your product requires a warranty claim or repair, Sove CPAP Clinic can assist you by liaising with the manufacturer. Please note that postage and delivery costs will be your responsibility.

For more information about warranties or to check if your product is still covered, feel free to contact us on 1300 76 29 39.